Refund policy

We have 24 hours return policy, which means you have 24 hours after receiving your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.

To start a return, you can contact us on WhatsApp +961 81 068 170 or Instagram direct message @classic.cave.

Returns made easy — we’ll take care of everything with the delivery company, completely free of charge!”

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will proceed with the refund process.